Information Architecture

User experience is based on intended goals. Our usability process guarenttees your website is your best customer service professional

Information Technology Architecture

Benefit from Bridgeline's user-centric approach to information technology architecture and web development.


A web application that achieves business goals is intuitive, accessible and engaging. These benchmarks guide our usability professionals through Bridgeline's information architecture and development process:

By always keeping the user first and foremost, this thorough, extensive process is proven to result in increased traffic, improved visitor retention, optimized user productivity, reduced user error, lower support costs, and reduced long-term development costs.

Working with Bridgeline’s usability team was a perfect complement to our internal development organization. Bridgeline brought a unique skill set to the table that has added tremendous value to our business.

Laura Scala
Managing Director
The Bank of New York Mellon